Last updated: June 30, 2026
We have a 30-day return policy. To be eligible, items must be unused, in their original packaging, and accompanied by proof of purchase. To initiate a return, please contact contactus@kervora.in. Approved returns will receive shipping instructions. Unapproved returns will not be accepted.
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or incorrect, so we can evaluate the issue and make it right.
Perishable goods, custom products, personal-care goods, hazardous materials, sale items, and gift cards cannot be returned.
The fastest way to ensure you get what you want is to return the item first and, once the return is accepted, place a new order for the desired item.
Approved refunds will be processed back to your original payment method within 10 to 15 days, subject to bank processing times.
Products will be shipped within 7–10 days of order placement. Goods once sold cannot be returned except as per the policy above.
Any additional tax applicable will be communicated to you at the time of delivery.
For any questions, please reach out at contactus@kervora.in or call +91 90252 16114.